ItsMyCall is a dedicated jobs website that's been built and supported by people with a genuine passion for the Australian CX & Contact Centre industry.
We understand the diverse skills, passion and expertise required to manage and work in a successful customer facing environment. From the small offices with a few people on the phone through to the centres with thousands of employees, our aim is to have all the roles you will find in a Australian CX & Contact Centre career all in the one location!
To promote the diverse career opportunities available in the Australian CX & Contact Centre industry and showcase it as a genuine career choice.
Why advertise with us?
- You can target the exact skill sets you need. Because we understand the Australian contact centre industry we have a range of categories and job types that help better match advertisers and job seekers more accurately than ever before. In fact we have 59 job types compared to 8 on Seek!
- Whilst we have just launched, we aren't starting from scratch! Through both our partners (refer below) you'll have access the largest audience of contact centre professionals in Australia from agents through to senior executives.
- You can extend your job advertising reach beyond just the itsmycall.com website with a range of boosts. With each job listing you have the opportunity to boost your job advertising across industry newsletters, Facebook and LinkedIn channels followed by contact centre professionals of all levels.
- As our target audience is contact centre professionals you are more likely to get candidates with the right level of experience and engagement that you are looking for.
- We’ve included things that are important to agents – like the ability to search for roles by pay frequency as we know that's important to them.
- We are supported by the contact centre industry's association - the Auscontact Association who are actively promoting our jobs website to their 6,500 contact centre members across Australia
- We are 100% Australian owned and operated by people who have a genuine interest in promoting and supporting the Australian Contact Centre industry.
- We are investing heavily in promoting our website so you get the benefit of the traffic we are bringing to our website.
Our Key Partners
By partnering with the key voices in the Australian contact centre industry we have a ready-made audience that is actively involved in the Australian contact centre industry.
Auscontact Association - the united voice for the customer contact industry in Australia, connecting people, industries and organisations, locally and globally, to deliver excellence in customer contact experience. Auscontact operate a range of contact centre events across Australia, run Australia's most prestigious contact centre awards program and provide accreditation and standards for the Australian contact centre industry. Click here to learn more and to join
Contact Centre Central - an online resource for contact centre professionals in Australia and a strong advocate for the contact centre industry. The website contains the latest news, a range of best practice tips, guides, articles as well as practical tools including a Supplier Directory of businesses that support and service the Australian contact centre community, an Events Calendar with all the contact centre events coming up including conferences, training courses, networking tours and more, a call centre glossary of common terms and phrases and a whole lot more! Visit the website
By partnering with the Australian contact centre industries biggest players, we've got access to the largest audience base of Australian contact centre professionals! This includes:
- More than 6,500 paying members representing the bulk of contact centres in Australia
- > 50k unique visitors to the websites each month
- > 7,500 newsletter subscribers
- > 13k Page Likes on the Australian Call Centre Employees Facebook Page
- Thousands of followers across LinkedIn company profiles and groups
This provides a great base to promote the ItsMyCall website and to encourage participation, all Auscontact Members with a current membership will receive a discount for all job placements.
Whilst we are incredibly grateful to be able to leverage the extensive base of our partner's contact centre audience, we also know we need to invest further to continue our growth. As such we;
- Are investing in Google Adwords, LinkedIn advertising and Facebook advertising.
- Offer a Referral Program to reward those promoting our website.
- Will have regular promotions - keep checking our Referral Program and Discounts page for the latest offers!
- Have an extensive SEO strategy to ensure we are ranking well for contact centre jobs in Australia
- Will be sponsoring and participating in a range of contact centre industry events promoting our website as the premium destination for all levels of contact centre roles.
- Will use our partners networks to continually promote ItsMyCall.com.au as the Australian Contact Centre Industry's own jobs website.
Got more questions? We've got answers! Visit the ItsMyCall Support Centre.